Esther Alabi

Virtual Assistant | Administrative Professional

LinkedIn

About

Highly organized and proactive Virtual Assistant with over 3 years of experience providing comprehensive administrative, technical, and creative support to diverse clients. Proven ability to manage complex schedules, optimize workflows, and enhance online presence through strategic social media management and engaging content creation. Committed to leveraging strong organizational skills and a passion for efficiency to drive client success and contribute to a dynamic team.

Work Experience

Virtual Assistant (Freelance)

Self-employed

Jan 2023 - Jul 2024

Abuja, Federal Capital Territory, NG

Led comprehensive virtual administrative and creative support for diverse clients, optimizing operations and enhancing online presence.

  • Managed and optimized client calendars and appointments, reducing scheduling conflicts by 20% and improving overall efficiency.
  • Handled email correspondence, filtering and prioritizing messages to enhance response times and client satisfaction.
  • Created engaging social media content (graphics, captions) for various platforms, increasing client online engagement by an average of 15%.
  • Conducted thorough research for presentations and reports, delivering accurate and timely information for strategic decision-making.
  • Organized and maintained digital files using cloud-based systems (Google Drive, Dropbox), ensuring easy accessibility and data security.

Administrative Assistant

The Apostolic Church Nigeria

Jul 2019 - Dec 2022

Abuja, Federal Capital Territory, NG

Managed daily office operations and provided essential administrative support, ensuring seamless workflow and efficient record-keeping.

  • Managed daily office operations, including inventory and procurement of supplies, ensuring seamless workflow and resource availability.
  • Prepared and distributed official correspondence, reports, and presentations, maintaining high standards of accuracy and confidentiality.
  • Coordinated and scheduled meetings, appointments, and travel arrangements for senior staff, optimizing their productivity.
  • Provided first-line customer service, addressing inquiries and resolving issues promptly, contributing to a positive organizational image.
  • Maintained comprehensive physical and digital records, improving data retrieval efficiency by 10%.

Intern

The Apostolic Church Nigeria

Jul 2018 - Jun 2019

Abuja, Federal Capital Territory, NG

Supported administrative functions and contributed to daily operations, gaining foundational experience in office procedures.

  • Assisted with data entry and document organization, ensuring accuracy and accessibility of information.
  • Supported administrative staff in various tasks including filing, photocopying, and mail distribution.
  • Gained hands-on experience in office procedures, contributing to the smooth daily operations of the department.

Education

Urban and Regional Planning

Federal University of Technology Minna

Sep 2015 - Jul 2020

Minna, Niger, NG

Languages

English

Skills

Administrative Support

  • Email Management
  • Calendar Management
  • Data Entry
  • Document Preparation
  • File Management
  • Travel Coordination
  • Meeting Scheduling
  • Transcription

Technical Tools

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Google Workspace (Docs, Sheets, Slides, Calendar, Gmail)
  • Canva
  • Trello
  • Asana
  • Zoom
  • Slack

Social Media & Content

  • Social Media Management
  • Content Creation
  • Graphic Design
  • Digital Marketing
  • Community Management
  • Copywriting
  • SEO Basics

Soft Skills

  • Communication
  • Time Management
  • Problem-Solving
  • Attention to Detail
  • Adaptability
  • Proactiveness
  • Research
  • Customer Service